CBSA is now collecting contact information from all travellers

Customs is now collecting more information from all travellers, including commercial drivers, at several ports or entry

Since June 30, the Canada Border Services Agency (CBSA) started collecting more information from persons (all travellers, including commercial drivers) exempt from quarantine at 6 Port of Entries (POEs).

Since July 9th, exempt persons being processed at 12 additional POEs were also required to provide their contact information.

CBSA officers input personal contact information for persons exempt from quarantine, including their email address, primary phone, and secondary phone into a database that is managed by the Public Health Agency of Canada. Once collected, the information will self-populate the next time the driver crosses.

For information on the POEs where the information is demanded see COVID-19 CBSA Commercial & Trade Update July 9, 2020

The CBSA started on March 31 to collect contact information from all travellers (symptomatic and asymptomatic) entering Canada who are subject to mandatory quarantine or isolation. The majority of passages to date have been exempt persons, and no contact information had been collected from this population. However, based on the need of provinces and territories, Public Health Agency of Canada (PHAC) is now responsible for promoting compliance and conducting potential follow up activities with exempt persons as well. Without contact information obtained by the CBSA, this activity is not possible.